Privacy Policy

1. Introduction

iGent ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://igent.co.in), including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

Personal Data You Provide

When you interact with our Site or services, we may collect the following information:

• Contact information (name, email address, phone number)
• Business information (company name, industry, business size)
• Website and social media information
• Communications and correspondence
• Information provided through contact forms or surveys

Automatically Collected Data

When you visit our Site, we automatically collect certain information about your device and your use of the Site:

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device ID)
• Cookies and similar tracking technologies
• Analytics data about your interaction with our Site

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and Site
• Communicate with you about our services, updates, and promotions
• Respond to your inquiries and customer support requests
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud and security incidents
• Comply with legal obligations and enforce our terms of service
• Send marketing communications (with your consent)
• Conduct business development and analytics

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With vendors and contractors who assist us in operating our Site and providing services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of merger, acquisition, bankruptcy, or sale of assets
• Your Consent: With your explicit permission for specific purposes
• Analytics Partners: With analytics platforms to understand Site usage

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage of personal information
• Access controls and authentication mechanisms
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us recognize returning visitors and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for basic Site functionality
• Analytics Cookies: Help us understand how users interact with our Site
• Marketing Cookies: Used to deliver personalized advertising

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal or business requirements. The retention period may vary depending on the context of processing and our legal obligations.

You may request deletion of your personal information at any time by contacting us at rasswanthlenin@igent.co.in.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of your personal information
• Right to Correct: Request correction of inaccurate information
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of marketing communications or data processing
• Right to Data Portability: Request transfer of your data in a structured format

To exercise any of these rights, please contact us at rasswanthlenin@igent.co.in.

9. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by iGent. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

10. Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will delete such information and terminate the child's account.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our Site after any modifications constitutes your acceptance of the updated Privacy Policy.